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Winter Season

As we move into the winter season, we want to inform you that, due to increased demand and limited clinical resources in Primary Care, there may be challenges in accessing urgent care on the same day. While we are committed to providing you with the best possible care, we kindly ask for your understanding and patience during this busy time. If you have an urgent medical concern, please: Call early: Try to reach us as soon as possible to help us manage your request effectively. Use alternatives where appropriate: For non-emergency issues, please consider other services such as local pharmacies, NHS 111, or online consultations. Be prepared: If we are unable to offer same-day access, we will do our best to provide you with a clear plan for care on managing your condition. Same day care: We will not be able to pre book appointments, care will be triaged according to need. A GP will assess all requests for care and then allocate to a clinical member from our multi-disciplinary team. (The team consists of GPs, Advanced Care Practitioners and Pharmacists) We greatly appreciate your cooperation in helping us prioritize the most urgent cases and ensure that all patients receive timely and appropriate care. Thank you for your understanding.

Sick (fit) notes

A doctor’s certificate (now called a fit note) is NOT needed for less than a week off work. The first 7 days absence from work can be covered by signing a SELF CERTIFICATE (Click Here). Your employer can supply these for you or you can obtain them from the job centre.

If your workplace / employer / school or college insists on you having a doctor’s note/certificate prior to 7 days absence please note that a private fee will be payable in advance.

If you are unsure whether you do need a sick note, the following advice from NHS.uk may be useful:

Please click here for the NHS guidance on sick notes.

If you require a sick note for a new problem and you have already self-certified for 7 days, you will require a GP phone call for this to be issued. Please note these are NOT classed as urgent therefore will be advised to book in routinely as the GPs are able to back date sick notes. The GP will then be able to issue you a sick note when they contact you.

If you are requesting an extension of a sick note you can email us or give us a call and we can request this for you. This request will be sent to the relevant GP to be actioned, this process will take up to 3 of the specified GP’s working days. If there are any issues or questions regarding your request we will be in contact to discuss.