Corona Virus Update 

Please be advised that the Corona Virus has now been confirmed in the UK. If you have a cough, fever or shortness of breath and have travelled to an infected area or have been in contact with a confirmed case within the last 14 days please DO NOT attend your local GP surgery. The advice is to remain at home and dial 111 for immediate advice and guidance. 

Thank you

Albany Surgery 

Surgery Training Closure 

12 - 2pm 25/02/2020 

Dear Patients 

Please be advised our sugery and phone lines will be closed from the hours of 12 until 2pm tomorrow afternoon. We are utilising this time to update our staff training and implement processes to improve patient care and experience. During this time our phone lines will be diverted to Devon Doctors for any immediate advice. 

Albany Surgery 

Registration Forms - New Patients 

Please be advised, for new patients wanting to register with us, we are only accepting these registration forms at reception between the hours of 10am - 1pm. This is to help our administration team and allow a smoother process for all. 

When returning registration forms to reception please provide 2 types of ID with both your image and address on for verification. 

To download our registration forms from our website please follow this link. 

Our New Appointment Process

Due to high levels of patients not attending their appointments and limited appointment availability we have reviewed our appointment system to offer improved access to see our GPs. 

Please can we remind you to cancel any appointments that you no longer require, so we have appointment availability for those who may require them. 

With our new appointment system the aim is that you will be able to book a routine appointment within a two week period. 

How it will work:

Routine appointments (non-urgent) will be released on a daily basis. The surgery opens from 8:30am so you are invited to call from this time.  Once all of the ‘daily released appointments’ have been taken you will be advised by our reception team to call the next day.

These daily released appointments will also be available to book on-line should you wish to sign up to our online service please visit the surgery and have the reception team set up your online access or if you have access already please click here to view available appointments. 

 Please be patient with our staff during this transitional stage, our change is to improve our services for our patients. Thank you 

 It's Flu Season Again!

Be vigilant this year! Call the surgery to book your flu vaccination appointment. 

We are offering flu vaccinations for;

Over 65's

Under 65's (who are eligible)

and

At risk children

If you are eligible for one of the above flu clinics, please call the surgery for our next flu clinic dates and book your vaccine appointment. 

To check eligibility for the flu vaccine this year please follow this link. 

'Continually working hard to maintain and improve our high levels of patient care'

Albany Surgery is situated in a purpose-built premises in Scott Close, the surgery has been providing medical services to the community of Newton Abbot and nearby villages for many years.

We are part of NHS Devon Clinical Commissioning Group, their website can be found here.

A map of our practice location may be found on the map page.

Our healthcare team includes doctors, nurses, healthcare assistants, a phlebotomist, pharmacist, administration staff, midwives and health visitors. This website contain information about the surgery which will help you to make the most of the services that we offer. 

Free Surgery Parking is available for up to a maximum of 1 hour in front of the Sainsburys local store. There is also a disabled parking space outside our East Street Entrance.

MINDFUL EMPLOYER

We have signed up to the MINDFUL EMPLOYER charter! 

This is the charter for employers who are positive about mental health and is a voluntary agreement seeking to support employers in working within the spirit of its positive approach.  The charter is one element of the MINDFUL EMPLOYER® initiative which is aimed at increasing awareness of mental health in the workplace and supporting business in recruiting and retaining staff.

MINDFUL EMPLOYER is a UK-wide initiative run by Workways, part of Devon Partnership NHS Trust. More information at http://www.mindfulemployer.net/

GREEN IMPACT

We are thrilled to announce that we have achieved the silver award for being environmentally friendy and sustainable as a practice. For further details please click here.