Rescue packs for patients with respiratory conditions

Some inaccurate information has been circulating in the public domain regarding special 'rescue packs' for patients with pre-existing respiratory conditions such as Asthma or COPD.

Patients will already have a COPD/Asthma rescue pack if they are in the cohort of patients that this is intended for.

Patients are being advised to not contact their GP practice for a rescue pack if they have not had one before.

They will be advised to manage their condition in the usual way and if they think they have COVID-19 symptoms, they are being re-directed to 111 online. 

Ordering of Prescriptions

To avoid coming into the surgery during this time of social distancing, we are now happy for you to call the surgery to request a prescription,

or

you can put it into the letterbox at the left hand side of the surgery entrance.

Surgery Training Closure 

12 - 2pm 

Dear Patients 

Please be advised our sugery and phone lines will be closed from the hours of 12 until 2pm on Tuesday afternoons. We are utilising this time to update our staff training and implement processes to improve patient care and experience. During this time our phone lines will be diverted to Devon Doctors for any immediate advice. 

Registration Forms - New Patients 

Please be advised, for new patients wanting to register with us, we are only accepting these registration forms at reception between the hours of 10am - 1pm. This is to help our administration team and allow a smoother process for all. 

When returning registration forms to reception please provide 2 types of ID with both your image and address on for verification. 

To download our registration forms from our website please follow this link. 

'Continually working hard to maintain and improve our high levels of patient care'

Albany Surgery is situated in a purpose-built premises in Scott Close, the surgery has been providing medical services to the community of Newton Abbot and nearby villages for many years.

We are part of NHS Devon Clinical Commissioning Group, their website can be found here.

A map of our practice location may be found on the map page. 

Our healthcare team includes doctors, nurses, healthcare assistants, a phlebotomist, pharmacist, administration staff, midwives and health visitors. This website contain information about the surgery which will help you to make the most of the services that we offer. 

Free Surgery Parking is available for up to a maximum of 1 hour in front of the Sainsburys local store. There is also a disabled parking space outside our East Street Entrance.

MINDFUL EMPLOYER

We have signed up to the MINDFUL EMPLOYER charter! 

This is the charter for employers who are positive about mental health and is a voluntary agreement seeking to support employers in working within the spirit of its positive approach.  The charter is one element of the MINDFUL EMPLOYER® initiative which is aimed at increasing awareness of mental health in the workplace and supporting business in recruiting and retaining staff.

MINDFUL EMPLOYER is a UK-wide initiative run by Workways, part of Devon Partnership NHS Trust. More information at http://www.mindfulemployer.net/

GREEN IMPACT

We are thrilled to announce that we have achieved the silver award for being environmentally friendy and sustainable as a practice. For further details please click here.