News « Albany Surgery

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Alert: Winter Season

As we move into the winter season, we want to inform you that, due to increased demand and limited clinical resources in Primary Care, there may be challenges in accessing urgent care on the same day. While we are committed to providing you with the best possible care, we kindly ask for your understanding and patience during this busy time. If you have an urgent medical concern, please: Call early: Try to reach us as soon as possible to help us manage your request effectively. Use alternatives where appropriate: For non-emergency issues, please consider other services such as local pharmacies, NHS 111, or online consultations. Be prepared: If we are unable to offer same-day access, we will do our best to provide you with a clear plan for care on managing your condition. Same day care: We will not be able to pre book appointments, care will be triaged according to need. A GP will assess all requests for care and then allocate to a clinical member from our multi-disciplinary team. (The team consists of GPs, Advanced Care Practitioners and Pharmacists) We greatly appreciate your cooperation in helping us prioritize the most urgent cases and ensure that all patients receive timely and appropriate care. Thank you for your understanding.

News

Think Pharmacy First

Published: 15 November 2024

With the cold months approaching please remember to utilise your local pharmacy, they can help with a number of ailments. More information can be accessed...

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Albany November Newsletter

Published: 5 November 2024

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Published: 1 November 2024

Torbay and South Devon Enhanced access Torbay and South Devon Enhanced access are excited to announce the launch of their new website https://torbayandsouthdevonenhancedaccess.nhs.uk/ The website...

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PPG October Newsletter & Minutes of PPG meeting 1 October 2024 available

Published: 10 October 2024

The Patient Participation Group Newsletter October 2024 is available to read along with the minutes of the Patient Participation Group meeting, 1 October 2024. Newsletter-2024-October.pdf...

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East Street Road Works

Published: 7 October 2024

Please allow extra time for your journey as this is likely to cause delays. We will try to be as understanding as possible but there...

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FREE Programme for low level Anxiety and Depression – Pembroke Surgery

Published: 29 August 2024

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Gas Pipe Upgrade – Roadworks Newton Abbot

Published: 17 July 2024

We have been informed of a gas pipe upgrade in and around the East Street area of Newton Abbot. The work will start from 22nd...

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Covid-19 Spring Boosters

Published: 21 June 2024

Please see below upcoming walk in clinics if you have yet to book your Spring Booster ...

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Stop For Life Devon

Published: 21 June 2024

If you are wanting to stop smoking, please see the below from Stop for Life Devon or visit their website for more information Devon Stop...

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NHS England South West are requesting your experience of health and social care.

Published: 6 March 2024

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