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Winter Season

As we move into the winter season, we want to inform you that, due to increased demand and limited clinical resources in Primary Care, there may be challenges in accessing urgent care on the same day. While we are committed to providing you with the best possible care, we kindly ask for your understanding and patience during this busy time. If you have an urgent medical concern, please: Call early: Try to reach us as soon as possible to help us manage your request effectively. Use alternatives where appropriate: For non-emergency issues, please consider other services such as local pharmacies, NHS 111, or online consultations. Be prepared: If we are unable to offer same-day access, we will do our best to provide you with a clear plan for care on managing your condition. Same day care: We will not be able to pre book appointments, care will be triaged according to need. A GP will assess all requests for care and then allocate to a clinical member from our multi-disciplinary team. (The team consists of GPs, Advanced Care Practitioners and Pharmacists) We greatly appreciate your cooperation in helping us prioritize the most urgent cases and ensure that all patients receive timely and appropriate care. Thank you for your understanding.

Cervical Screening Available at Weekends

Albany Surgery would like to take the opportunity to remind all our patients who are due to have their smear test that we have capacity to book in on weekends with our Extended Access team. The appointments will take place at the surgery.

If you are due to have your cervical smear and are interested in having a weekend appointment, please contact the surgery (01626 334411 – choose option 1) and a member of our Patient Care team will be happy to get you booked in.

(Please note – if the weekend is not a good time for you, we also have appointments for smear tests on weekdays)

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Alert: Winter Season

Cervical Screening Available at Weekends