Albany Surgery

Grace House, Scott Close, Newton Abbot, TQ12 1GJ

Telephone: 01626 334411

We're open

Repeat prescription requests

Please be aware – you can make requests for repeat medicines up to 2 weeks in advance. Any requests made more than 2 weeks early cannot be accepted.

Paper Prescription Requests

From Monday 1st April 2024, we will only accept paper/written prescription requests in the following ways:

  • Your repeat prescription form that’s included with your green prescription token (FP10). These forms will have your name, date of birth and address printed on them, and have a list of your repeat medicines. You only need to tick what you would like to request, and drop this into our letterbox.
  • Repeat prescription request forms that have come from the surgery. We provide these at our front desk. If you would like an online copy of this form to print and bring to the surgery, please click here.

Online Prescription Requests

If you have signed up for online services at the surgery, you can requests repeat medicines using our online service (click here). If you would like to sign up for the online service, or if you’re not sure if you’ve done this already, please contact the surgery by coming in and speaking to a member of staff at our front desk, or calling 01626 334411.

Prescription Requests by Phone

You can make a request for repeat medicines by calling the surgery if you are over 75 years of age, or if you’re housebound (unable to leave your house at all).

The prescription line is Option 2, and is open Monday to Friday from 10AM – 12PM, and 3PM – 4PM (not including Bank Holidays).

Email Prescription Requests

We cannot accept prescription requests by email.

Opening Times

  • Monday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Tuesday
    08:30am to 12:00pm
    02:00pm to 06:00pm
  • Wednesday
    08:30am to 01:00pm
    02:00pm to 08:00pm
    Evening extended access, limited services only
  • Thursday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Friday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Saturday
    08:00am to 06:00pm
    Extended access, limited services only
  • Sunday
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