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Surgery Times

The surgery is open during the following hours. We offer a range of appointments every morning and afternoon. We understand our phone lines are very busy at present and appreciate your patience, there are plans in place to improve the access to Albany Surgery. If you have an administrative query feel free to email us, if it is a non-urgent clinical matter please use econsult.


If you need medical help outside the surgery opening hours please use the NHS 111 service by calling 111. NHS 111 is available 24 hours a day, 365 days a year, calls are free from landlines and mobile phones.

You can also visit their website for more information (Click Here)

Albany Surgery

  • Monday08:30 - 13:00, 14:00 - 18:00
  • Tuesday08:30 - 12:00, 14:00 - 18:00
  • Wednesday08:30 - 13:00, 14:00 - 18:00
  • Thursday08:30 - 13:00, 14:00 - 18:00
  • Friday08:30 - 13:00, 14:00 - 20:00Evening extended access, limited services only
  • Saturday08:00 - 18:00Extended access, limited services only
  • Sunday08:00 - 13:00Extended access, limited services only

Additional Information


Please be advised our surgery and phone lines will be closed from the hours of 12pm until 2pm on Tuesday afternoons. We are utilising this time to update our staff training and implement processes to improve patient care and experience. During this time our phone lines will be diverted to Devon Doctors for any immediate advice.


Please note when we are open for Extended Access appointments the main doors are open to all of our patients, but for limited services ONLY. You will be able to drop prescription requests in, collect letters, prescriptions or specimen pots, or drop and requested information in. You will NOT be able to book normal routine appointments for Albany Surgery only for further Extended Access appointments.
The Extended access team will also be here on all bank holidays between 08:00 and 18:00 for limited reception services only and all pre-bookable Extended access appointments. Please visit out Extended Access page for what you are able to book in these clinics.