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Suggestions and Complaints

We try to provide the best possible service to our patients, and we welcome any suggestions about ways in which we might improve. If you have any suggestions or concerns please let your doctor know, or ask to speak to the Operations Manager or Practice Manager in the first instance.

Alternatively formal complaints about GPs can be directed to:

NHS England

Telephone: 0300 311 22 33


Write: Complaints Manager, NHS England, 1 Trevelyan Square, Leeds, West Yorkshire, LS1 6AE.

Formal complaints relating to any other services or if patients want informal advice or to raise concerns or comments, then you should contact the:

South Devon & Torbay Clinical Commissioning Group Patient Experience Team

Telephone: 01803 652578


Write: Patient Experience, South Devon and Torbay CCG, FREEPOST RTEZ-YHRC_RZKZ, Pomona House, Torquay, TQ2 7FF

Or you can find more information about the Patient Experience Service by visiting their website

Patient Experience Leaflet