We try to provide the best possible service to our patients, and we welcome any suggestions about ways in which we might improve. If you have any suggestions or concerns please let your doctor know, or ask to speak to the Operations Manager or Practice Manager in the first instance.
Alternatively formal complaints about GPs can be directed to:
Telephone: 0300 311 22 33
Write: Complaints Manager, NHS England, 1 Trevelyan Square, Leeds, West Yorkshire, LS1 6AE.
Formal complaints relating to any other services or if patients want informal advice or to raise concerns or comments, then you should contact the:
South Devon & Torbay Clinical Commissioning Group Patient Experience Team
Telephone: 01803 652578
Write: Patient Experience, South Devon and Torbay CCG, FREEPOST RTEZ-YHRC_RZKZ, Pomona House, Torquay, TQ2 7FF
Or you can find more information about the Patient Experience Service by visiting their website http://www.southdevonandtorbayccg.nhs.uk/contact-us/patient-experience/Pages/default.aspx.
Patient Experience Leaflet