Show Side Menu
Useful Resources
Young Peoples Page

Coronavirus Updates

Check these links out for Covid-19 testing information:
Please note all patients MUST wear a face mask or a face covering i.e. a scarf to be able to enter our building, this is following government guidlines. We will be flexible with young children.
Click Here for a link if you are eligible for a face mask exemption card.
Please be aware we are currently operating a CLOSED DOOR POLICY
The reception team will only allow you to enter the building if you have a pre-booked appointment or if you have been invited in by a member of staff for a valid reason
Any questions you may have, please call us on 01626 334411

Have you been affected by COVID-19? Click Here, we have some help for you 

Up-To-Date Information for Sheilding Patients:

From 6th of July

- You may, if you wish, meet in a group of up to 6 people outdoors, including people from different households, while maintaining strict social distancing;

-You no longer need to observe social distancing with other members of your household;

- In line with the wider guidance for single adult households (either an adult living alone or with dependent children under 18) in the general population, you may from this date, if you wish, also form a ‘support bubble’ with one other household. All those in a support bubble will be able to spend time together inside each other’s homes, including overnight, without needing to socially distance. This is a small advisory change that brings those affected a step nearer others in their communities. However, all the other current shielding advice will remain unchanged at this time. The guidance for the clinically extremely vulnerable will be relaxed to allow shielded individuals to meet up to 5 people from other households outdoors, socially distanced, and to form support bubbles if they live alone or are a lone adult with a dependent under 18.

From 1st of August

The advice to ‘shield’ will be paused. From this date, the Government is advising you to adopt strict social distancing rather than full shielding measures. Strict social distancing means you may wish to go out to more places and see more people but you should take particular care to minimise contact with others outside your household or support bubble.

-You can go to work, if you cannot work from home, as long as the business is COVID-safe;

-Children who are clinically extremely vulnerable can return to their education settings if they are eligible and in line with their peers. Where possible children should practise frequent hand washing and social distancing;

-You can go outside to buy food, to places of worship and for exercise but you should maintain strict social distancing; and

-You should remain cautious as you are still at risk of severe illness if you catch Coronavirus, so the advice is to stay at home where possible and, if you do go out, follow strict social distancing.”

For more information on this update please Click Here.

All up-to-date information is available at and via the NHS website (click here)
Stay Alert:
We can ALL help control the virus if we all stay alert. This means you must:
- Stay at home as much as possible
-Work from home where possible
-Limit contact with other people
-Keep your distance if you go out (2 metres wherever possible)
-Wash your hands regularly
-Wear a face covering/mask when out in public
Do NOT leave your home if you or anyone in your household has symptoms.

Coronavirus Symptoms
1) A high temperature - this means you feel hot to touch on your chest or back.
2) A new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours.
3) A loss or change to your sense of smell/taste.

To protect others, DO NOT go to places like a GP Surgery, Pharmacy or Hospital. Stay at Home.

Get an isolation note
(click here
This service is only for people who:
-Have Covid-19 symptoms
-Live with someone that has symptoms
-Are in a support bubble with soemone that has symptoms
Have been told to self-isolate by a test and trace service

What to do if you have symptoms:

If you have any of the main symptoms of COVID-19:
1. Stay and home (Self-isolate) - Do NOT leave your home or have visitors. Anyone you live with, and anyone in your support bubble, must also self-isolate.
2. Get a test - get a test to check if you have the virus as soon as possible. Anyone you live with, and anyone in your support bubble, should also get a test if they have symptoms. 

Click Here for information on how to be tested.

Advice for Women

If you are seeking contraception, abortion and other sexual and reproductive healthcare treatment/advice during the COVID-19 pandemic please Click Here.

Rescue packs for patients with respiratory conditions

Some inaccurate information has been circulating in the public domain regarding special 'rescue packs' for patients with pre-existing respiratory conditions such as Asthma or COPD.

Patients will already have a COPD/Asthma rescue pack if they are in the cohort of patients that this is intended for.

Patients are being advised to not contact their GP practice for a rescue pack if they have not had one before.

They will be advised to manage their condition in the usual way and if they think they have COVID-19 symptoms, they are being re-directed to 111 online.

Ordering of Prescriptions

To avoid coming into the surgery during this time of social distancing, we are now happy for you to call the surgery to request a prescription, or you can put it into the letterbox at the left hand side of the surgery entrance.

Coronavirus Stress

Sometimes, however much we care about our families, being with them day in and day out can be very stressful, particularly if we can’t get out and about as we would do normally. Worries about being short of money and the practicalities of getting food are also putting families under pressure.

There has been media coverage of the rise in domestic abuse that has affected adults and children since the start of the vital campaign for social distancing and self-isolation during this difficult time. 

If you have concerns for your own safety, then it is important to be aware that if you need to leave your house for help then this is allowed under the lockdown.  You can still contact the police in an emergency.

‚ÄčIf you are worried for yourself, or for a loved one, neighbour or another person, you may find the websites below helpful.  If you need to speak to one of our team, then please contact the surgery using e-consult, or call us on the usual number.

"Silent Solution 55" is the name given to the initiative that allows people to CALL 999 when they are not able to speak. ... IF IT IS DANGEROUS TO MAKE ANY SOUND AT ALL, the call will be put through to an automated system which asks the caller to PRESS 55 IF THEY ARE IN DANGER."

Domestic Violence Helpline

0808 2000 247

Visit Website


NSPCC Helpline

0808 800 5000


If you’re worried about a child, even if you’re unsure, contact NSPCC professional counsellors for help, advice and support.


0800 1111


Offers free, confidential advice and support for any child 18 years or under, whatever the worry.


020 85192122

 Visit Website

Mental Health Support with specific advice on ‘Coronavirus and your well-being.


020 70895050

 Visit Website

Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.



 Visit Website

Babies cry: You can cope.



 Visit Website

Specific resources for domestic abuse and COVID.

IRISi Interventions


 Visit Website


Stay Safe - With love from The Albany Team