Check these links out for Covid-19 testing information:
Please be aware we are currently operating a CLOSED DOOR POLICY
The reception team will only allow you to enter the building if you have a pre-booked appointment or if you have been invited in by a member of staff for a valid reason
Any questions you may have, please call us on 01626 334411

Information is available at and via the NHS website (click here)

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus. This includes people of all ages - even if you do not have any symptoms or other health conditions.

You can only leave your home:

1) To shop for basic essentials (only when you really need to)
2) To do one form of excercise a day (such as a run, walk or cycle, alone or with people who you live with)
3) For any medical need (for example, to visit a pharmacy or deliver essential supplies to a vunerable person)
4) To travel to and from work (but only where this is absolutely necessary)

Coronavirus Symptoms

1) A high temperature - this means you feel hot to touch on your chest or back.
2) A new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours.

To protect others, DO NOT go to places like a GP Surgery, Pharmacy or Hospital. Stay at Home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you can NOT get help online.

Get an isolation note (click here)

Advice for Women

If you are seeking contraception, abotion and other sexual and reproductive healthcare treatment/advice during the COVID-19 pandemic please Click Here.

Coronavirus Stress

Sometimes, however much we care about our families, being with them day in and day out can be very stressful, particularly if we can’t get out and about as we would do normally. Worries about being short of money and the practicalities of getting food are also putting families under pressure.

There has been media coverage of the rise in domestic abuse that has affected adults and children since the start of the vital campaign for social distancing and self-isolation during this difficult time. 

If you have concerns for your own safety, then it is important to be aware that if you need to leave your house for help then this is allowed under the lockdown.  You can still contact the police in an emergency.

‚ÄčIf you are worried for yourself, or for a loved one, neighbour or another person, you may find the websites below helpful.  If you need to speak to one of our team, then please contact the surgery using e-consult, or call us on the usual number.

"Silent Solution 55" is the name given to the initiative that allows people to CALL 999 when they are not able to speak. ... IF IT IS DANGEROUS TO MAKE ANY SOUND AT ALL, the call will be put through to an automated system which asks the caller to PRESS 55 IF THEY ARE IN DANGER."

Domestic Violence Helpline

0808 2000 247

Visit Website


NSPCC Helpline

0808 800 5000


If you’re worried about a child, even if you’re unsure, contact NSPCC professional counsellors for help, advice and support.


0800 1111


Offers free, confidential advice and support for any child 18 years or under, whatever the worry.


020 85192122

 Visit Website

Mental Health Support with specific advice on ‘Coronavirus and your well-being.


020 70895050

 Visit Website

Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.



 Visit Website

Babies cry: You can cope.



 Visit Website

Specific resources for domestic abuse and COVID.

IRISi Interventions


 Visit Wesbite


Stay Safe - With love from The Albany Team


Advice for women seeking contraceptive during the pandemic

Advice for women seeking contraception, abortion and other sexual and reproductive healthcare during the COVID-19 pandemic.

Follow this link:

Rescue packs for patients with respiratory conditions

Some inaccurate information has been circulating in the public domain regarding special 'rescue packs' for patients with pre-existing respiratory conditions such as Asthma or COPD.

Patients will already have a COPD/Asthma rescue pack if they are in the cohort of patients that this is intended for.

Patients are being advised to not contact their GP practice for a rescue pack if they have not had one before.

They will be advised to manage their condition in the usual way and if they think they have COVID-19 symptons, they are being re-directed to 111 online.

Ordering of Prescriptions

To avoid coming into the surgery during this time of social distancing, we are now happy for you to call the surgery to request a prescription, or you can put it into the letterbox at the left hand side of the surgery entrance.


In keeping with national guidance we would like to remind all our patients to avoid requesting medication unnecessarily, as this creates stock shortages and extra work for pharmacies and GP Practices. Please do not ask for increased volumes of medication or request medication early as this will not be issued. Likewise if you request an inhaler and do not have a condition that requires one or have not had this recently this will not be issued.

As always, items come in and out of stock and changes are made as required in these instances, however, we would like to reassure you that there is plenty of medication available, so  please continue to request your prescriptions in a timely fashion as usual.


Thank you for your understanding, The Albany Team