Important - The eConsult service has been replaced by the improved service SystmConnect. This service allows both Admin and clinical requests.

Albany Surgery

Grace House, Scott Close, Newton Abbot, TQ12 1GJ

Telephone: 01626 334411

If your situation is life threatening please dial 999 for assistance. Please call NHS 111 for urgent issues that cannot wait until the surgery re-opens.

Privacy Notices

Fair Processing Notice – SystmOne

Albany Surgery Privacy Notice

Albany Surgery Privacy Notice for Legal Reasons

How we Use your Information

Albany Surgery Privacy Notice for Improved Access

GP Data Sharing

For information regarding the national data opt out scheme please visit – Overview – Choose if data from your health records is shared for research and planning – NHS (


All information given during a consultation is regarded as confidential and will not be given to a third party without your consent. Nonetheless, there are rare occasions when a doctor`s duty to the public may outweigh his or her duty of confidentiality to the patient. In such circumstances the General Medical council lays down clear guidelines regarding the doctor`s legal duties. We are happy to discuss any aspect of your medical care with you, and you have a right in law to see your medical records if you wish.

Freedom of Information


The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.

This scheme is available from reception.

Practice Charter


We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If you are threatening, violent or abusive we have the right to have you removed immediately from our list of patients. If necessary we will also call the police.

Opening Times

  • Monday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Tuesday
    08:30am to 12:00pm
    02:00pm to 06:00pm
  • Wednesday
    08:30am to 01:00pm
    02:00pm to 08:00pm
    Evening extended access, limited services only
  • Thursday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Friday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Saturday
    08:00am to 06:00pm
    Extended access, limited services only
  • Sunday
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