Important - The eConsult service has been replaced by the improved service SystmConnect. This service allows both Admin and clinical requests.

Albany Surgery

Grace House, Scott Close, Newton Abbot, TQ12 1GJ

Telephone: 01626 334411

If your situation is life threatening please dial 999 for assistance. Please call NHS 111 for urgent issues that cannot wait until the surgery re-opens.

Common Childhood Illnesses and How to Treat Them

The HANDi Paediatric app gives up to date advice about common childhood illnesses, and may be able to help you if your child is unwell.

NHS organisations in Devon have developed the app alongside Paediatric consultants, and gives access to home care plans, as well as GP and hospital clinical guidelines for the most common childhood health conditions such as:

  • Diarrhoea and vomiting
  • “Chesty baby” illnesses such as Bronchiolitis, Asthma and Croup
  • “Chesty child” illnesses such as wheezing and Asthma
  • High temperature
  • Abdominal pain
  • Common newborn problems

The app gives information about when and how to ask for help, along with what to expect when your child is being assessed, and gives new parents more confidence in dealing with minor conditions at home.

You will be asked to answer a series of questions about the symptoms your child is having. The app will then suggest the best course of action; whether that is to treat your child at home, make an appointment with your GP, or head to A&E.

The app can be downloaded here:

The following short YouTube videos tell the stories of parents and carers of children who have used the HANDi app, and explain it in their own words:

Opening Times

  • Monday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Tuesday
    08:30am to 12:00pm
    02:00pm to 06:00pm
  • Wednesday
    08:30am to 01:00pm
    02:00pm to 08:00pm
    Evening extended access, limited services only
  • Thursday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Friday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Saturday
    08:00am to 06:00pm
    Extended access, limited services only
  • Sunday
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